Overcome Local Government Operational Challenges with eGov Platform

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Local government in every state in the US struggle with the same operational process issues. These challenges are frequently brought on by paper-based, manual operations, which are tiresome, time-consuming, and prone to failure. The towns, cities, and local governments that do the best are those that have established a technology framework for a streamlined, effective, and disruption-resistant workforce. Automation is one means of doing this.

It’s truly astonishing to learn that many local governments still use paper filing systems in our constantly digitizing culture, where we buy home items, pay our bills, and correspond virtually entirely online. Municipalities do not have to increase taxes or lay off employees to earn new money. Instead, businesses should automate revenue management to streamline their processes. Automation is a crucial community project, according to recently published research from the Information Technology & Innovation Foundation.

Increased automation has the potential to dramatically raise social production in both the public and commercial sectors. As a result, issues including wage growth, aging populations, rising healthcare expenses, environmental restoration, global competitiveness, and public sector debt will be easier to manage.

Automated revenue management digitizes administrative tasks like billing, data input, money distribution, processing of applications and certifications, and support services for compliance and taxpayers. According to a report from GovLoop and Concur, only 16% of state and local government employees currently submit travel and business expenditures via cloud-based automation systems, ERP systems, or web-based systems. Processes like this are otherwise carried out manually by a large number of local government officials. Thanks to automation, employees in local government can concentrate their skills and attention on higher-value jobs. On the other hand, it might be inefficient to use valuable human resources for laborious or low-value jobs.

For example, meetings, administrative work, and interruptions take up around 40% of the time spent by local government personnel. Automated technologies can not only address local government process problems more quickly, cheaply, and effectively, but they can also substantially reduce human error. In essence, automation also makes it possible to analyze real-time data, which can assist a government in identifying new revenue-generating opportunities and non-revenue-generating initiatives.

Local governments may be reluctant to make new financial investments, especially considering budget constraints. However, automation isn’t always as expensive as it first appears to be. In actuality, many automation processes are self-funding and have a speedy payback.

To learn more about how automation can be used to address local government process difficulties and how our digital solutions can benefit your business, please contact us now. M2SYS eGov is a globally recognized End-to-End eGovernance Platform that Shortens Government Project Deployment Cycles and Costs by up to 95%.

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