What is the reason FM still relying on spreadsheets to control facilities?

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Facilities managers are aware of the benefits of technology that is innovative, yet the majority of them are still stuck with spreadsheets, as per our research. We are a top developer of user-friendly Computer-Aided Facility Management software (CAFM). We have witnessed through many years the way Facilities Management (FM) roles have changed in the light of COVID-19, evolving methods of work, and the latest innovations, as well as the difficulties which see some professionals stuck with inflexible, manual administration procedures.

COVID-19 is still having an effect on the working environment and, with the future unclear, facilities managers are faced with complex issues in catering to employees and ensuring compliance, which are the two areas that people surveyed consider the most crucial.

Prior to the outbreak, the FM sector was under pressure to deliver at higher levels of service with fewer resources. The pressure is now increasing. Most of them cite budgetary constraints as their primary worry. Then comes the change in work patterns and reduced need for space.

It’s also evident that FM is moving towards asset-management that is more traditional and improving the health and wellbeing of their employees. The majority of facility directors believe that increasing satisfaction of employees and well-being are among their most important tasks in achieving their company’s strategic goals. It’s ranked first with “controlling compliance risks”.

Inquiring deeper into sustainability, FM has a critical function in helping organizations attain their environmental, social, and governance (ESG) goals. Enhancing the efficiency of energy use in buildings, as well as reducing waste, expanding recycling, and supporting the social values of strategies is among the most strategic jobs of facilities managers in the present.

The importance of CAFM technology

CAFM technology improves processes and increases value across organizations. FM professionals recognize this and rank the efficiency of their work, digital innovation, ensuring safety, and making money the top four things to take into consideration when deciding to invest inappropriate tools. The ability to be flexible and quick in response is also considered essential for mobile workers, which is why mobile and cloud-based services are considered as top priorities in technology.

Most of them believe that security should be the number one priority, but tying it into the control compliance can lead to accountability. With the threat of heavy fines from regulations and a lot of pressure on FM teams to meet their obligations, this is a possible reason for why many of them still use manual spreadsheets, at least in part. They’ve been tested, tried, and are dependable. However, they’re not scalable and require a lot of manual admin, a factor that could eventually result in non-compliance.

Despite the absence or lack of CAFM specific technology, there is a growing appreciation for the ways in which using the Internet of Things (IoT) can aid facilities managers in more effectively managing their operations with the utilization in conjunction with devices. About half of respondents believe that any CAFM equipment should also be compatible with IoT.

There are some who believe that technology and automation will impact their work in the next twelve months. Automation has a huge potential to improve maintenance of facilities and productivity, as well as aid in the improvement of efficiency, innovation, and safety, which are the three most important factors to consider when considering CAFM technology investments.

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Matthew Bennett

The author leads the digital marketing team at M2SYS Technology and an occasional blogger. He is passionate about writing various government and enterprise biometric identity management technology adoption related topics and the changes it brings on the general people’s lives.

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