Human factor engineering plays a vital role in the success of modern biometric identification deployments. Biometric technology vendors have a greater need to study the intersection of people, technology, policy, and work across multiple domains using an interdisciplinary approach that drew from cognitive psychology, organizational psychology, human performance, industrial engineering, and economic theory to design and implement biometric systems that are acceptable and successful in a commercial environment.
Successful commercial biometric technology deployments that achieve the goals they are designed to accomplish tend to be constructed based upon the body of knowledge about human abilities and characteristics that are relevant to design and the application of this knowledge to the design of systems for safe, comfortable employee use. Identical governmental biometric systems simply can’t be automatically used in a commercial environment and companies that excel in human factor engineering will continue to be the leaders in biometric technology innovation.
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