We Are Hiring!

Solution Specialist

We are looking for full-time Solution Specialists to join our team
for DAY & NIGHT shift positions.

Apply Now!

Responsibilities

  • Develop a solid understanding of our CloudApper (www.cloudapper.com) product offerings to onboard new accounts
  • Build strong relationships with our global clients to understand their needs and deliver the maximum value of CloudApper
  • Serve as the main point of contact throughout onboarding and also liaison between clients and the rest of the M2SYS team
  • Empower customers to connect their goals and challenges with the solution in CloudApper
  • Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product
  • Coach customers to be product experts and train their teams on CloudApper methodologies so they become increasingly self-sufficient
  • Navigate client organizations to uncover additional product applications & opportunities for partnership
  • Serve as the voice of the customer internally by engaging in internal product discussions, translating customer usage and feedback into actionable insights, and feature ideas
  • Partner with the Sales team on upselling and expansion opportunities

Requirements & Preferences

  • Bachelor's degree in MIS/CSE with a MBA from a reputed university will be preferred
  • 2+ years of global client management experience
  • Sales experience at a B2B technology company will get preference
  • Must be exceptionally organized and have a high level of verbal and written communication skills
  • Strong customer-facing and presentation skills with the ability to establish trust and credibility
  • Propensity to work well with others in a team environment
  • Positive attitude combined with an amiable personality

Benefits

An attractive compensation package with Yearly Bonuses

"Work from Home" facility for NIGHT Shift employees

Daily Lunch, snacks, and refreshments while working from the office

Two days weekend (Saturday & Sunday), Yearly 14 days leave

Retirement benefits and leave encashment opportunities

How to Apply?

Interested candidates are requested to send their resume in .pdf format to solutionsplst-jobs@m2sys.com. Use "Application for Solution Specialist" in the email subject otherwise, it will go into junk. You should rename your CV as YourName_ExpectedSalary.pdf, Example: Joe_85K.pdf

M2SYS

Corporate Headquarter: Atlanta, GA 30328, USA

Asia Office: House-40/A,Road-20, Mohakhali DOHS, Dhaka, Bangladesh.