clouddesk-call-center-employee-monitoring-software

The Customer Service & Call Center
Employee Monitoring Software

CloudDesk® is an employee monitoring software for call center and customer service desks that detects any signs of customer service quality degradation and offers valuable analytics on workforce productivity level, punctuality, and every employee’s behavioral traits. Our automatic employee monitoring dashboard allows you to analyze your agents work patterns and take corrective actions without hours of tedious micro-managing.