{"id":16759,"date":"2021-10-18T05:22:14","date_gmt":"2021-10-18T09:22:14","guid":{"rendered":"https:\/\/www.m2sys.com\/blog\/?p=16759"},"modified":"2024-09-11T23:50:07","modified_gmt":"2024-09-12T03:50:07","slug":"10-best-crm-for-small-business-owners","status":"publish","type":"post","link":"https:\/\/www.m2sys.com\/blog\/guest-blog-posts\/10-best-crm-for-small-business-owners\/","title":{"rendered":"10 Best CRM for Small Business Owners"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">First things first, what exactly is a CRM? What are the benefits of using a CRM for your small business?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Well, CRM (customer relationship management) is a must-have tool for businesses to keep track of customers\u2019 data. A CRM will organize, track, and nourish your customers and leads. CRMs are basically meant to save you time and energy so that you can focus on other areas. So, if you own a small business, a CRM could be the game-changer for you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Today, we&#8217;ll go through the ten best CRMs that are essential for any small business. So, let\u2019s pick the suitable CRM from below.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">1. <\/span><a href=\"https:\/\/fluentcrm.com\/\"><span style=\"font-weight: 400;\">FluentCRM<\/span><\/a><\/h2>\n<p><span style=\"font-weight: 400;\">If you are looking for the ultimate CRM plugin for your WordPress website, FluentCRM should be on top of your list. It offers so many great features that could maximize your business\u2019s growth potential.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It comes with a built-in email service that can be very useful to increase your sales. It\u2019s the easiest to use but features all the complex email marketing tools such as dynamic segmentation, conditional block, email sequences, custom contact field, automation funnels, and so on. Not to mention, the basic tools to maintain your customer relationship also come with it.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also, you can view general data, form submissions (Via <\/span><a href=\"https:\/\/fluentforms.com\/\"><span style=\"font-weight: 400;\">Fluent Forms<\/span><\/a><span style=\"font-weight: 400;\">), purchase history, communication history, support tickets, and logs from the customer data platform.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Overall, FluentCRM offers a wide range of excellent features. They have friendly and dedicated customer service as well. We highly recommend this CRM for your small business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Key Features:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Self-hosted\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Quick data overview\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create and Import Contacts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact Filtering<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AB testing\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Link Metrics\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Block-editor Email Composer<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Save Email Templates<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Double opt-in Forms\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email Campaigns\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">360\u00b0 Real-time Customer Data Platform\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email Contact List Management\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automatic Email Sequences\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email Marketing Conversion Funnels\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In-depth CRM Reporting and Analytics\u00a0<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">2. <\/span><a href=\"https:\/\/www.cloudapper.com\/crm-customer-relationship-management-application\/\"><span style=\"font-weight: 400;\">CloudApper CRM<\/span><\/a><\/h2>\n<p><span style=\"font-weight: 400;\">If you are looking for the easiest CRM for your business, CloudApper CRM could be suitable for you. It can accelerate the process of generating and qualifying new leads along with <\/span><a href=\"https:\/\/www.m2sys.com\/blog\/sales-management\/mobile-applications-for-taking-sales-orders-from-the-field\/\"><span style=\"font-weight: 400;\">tracking communication<\/span><\/a><span style=\"font-weight: 400;\"> between potential customers and a company.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This CRM comes with features like organization details, notes, contacts, and activities for better decision-making. You can also easily customize the interface with the drag-and-drop editor.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, you do not have to do any coding to configure this CRM. With this CRM, you can also send automatic emails regarding tasks, deals, and other activities. In addition, you can enhance your forecasting and sale campaigns by creating custom reports.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Key Features:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer data management \/ contact management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Workflow management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reporting<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Forecasting<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pipeline visualization<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customizable reports<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Custom fields<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Scripting environment<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">API for custom integration<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mobile access<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">3. <\/span><a href=\"https:\/\/www.drip.com\/\"><span style=\"font-weight: 400;\">Drip<\/span><\/a><\/h2>\n<p><span style=\"font-weight: 400;\">Drip is a great CRM for small businesses. It has an excellent interface and plenty of features as well. Again, this CRM is quite user-friendly too.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With this CRM, you can create email campaigns and automation workflows without any hassle. Also, you can do list segmentation, content customization, conversion tracking, and lots of other things. As you can track customers\u2019 stories in no time, you can profitably use the data.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Overall, Drip is specially built to manage your customers, generate new leads and convert them into your lifelong customers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Key features<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Marketing automation workflows<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Native integrations with popular 3rd-party services<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced contact management\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Actionable reports<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Content customization<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easy email list segmentation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">eCommerce user tracking<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Purchase intent marketing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Custom conversion tracking<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automatic revenue attribution<\/span><\/li>\n<\/ul>\n<h2>4. <a href=\"https:\/\/www.sendinblue.com\/\"><span style=\"font-weight: 400;\">Sendinblue<\/span><\/a><\/h2>\n<p><span style=\"font-weight: 400;\">This tool is specially built for email marketing. However, you can use it as a CRM as well. It comes with all the necessary features that you need for customer relationship management.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sendinblue offers email marketing, transaction emails, automation, smart segmentation, and reliable email delivery, along with other features.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You will get SMS marketing and chat features to <\/span><a href=\"https:\/\/www.m2sys.com\/blog\/sales-management\/increase-sales-efficiency-to-ensure-reps-perform-at-their-best\/\"><span style=\"font-weight: 400;\">boost your engagement and sales<\/span><\/a><span style=\"font-weight: 400;\">. In addition, with the live chat solution, you can generate leads in real-time.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sendinblue has a good support team to get started. You will also get detailed documentation to install this CRM easily.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Key features<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easy personalization &amp; segmentation\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SMS and Chat marketing tools<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Powerful automation tools<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A\/B testing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Transactional emails\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automatic send time optimization<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Detailed and actionable analytics<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Signup form &amp; landing page builder<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easy Facebook ads and retargeting<\/span><\/li>\n<\/ul>\n<h2>5. <a href=\"https:\/\/www.hubspot.com\/\"><span style=\"font-weight: 400;\">HubSpot<\/span><\/a><\/h2>\n<p><span style=\"font-weight: 400;\">HubSpot is one of the most popular CRM for building a customer database. It offers many tools to keep track of all your customers and potential customers. You can build your own customer database to increase your conversion ratio.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This CRM comes with a user-friendly dashboard that shows the entire sales pipeline. Also, you can see all your sales activity, contact, reports, and performance on this CRM.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, HubSpot gives real-time notifications through their mobile app and offers email tracking, phone calls, and scheduling. This CRM has a swift interface and offers so many great features.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Key Features:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personalize email sequences<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Schedule emails, tasks, and create tickets<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Get real-time notifications\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Place phone calls right from the CRM<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Store unlimited users, customer data, and up to a million contacts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrate with popular tools<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create custom filters to sort contacts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrate 300+ apps<\/span><\/li>\n<\/ul>\n<h2>6. <a href=\"https:\/\/www.constantcontact.com\/\"><span style=\"font-weight: 400;\">Constant Contact<\/span><\/a><\/h2>\n<p><span style=\"font-weight: 400;\">Constant Contact is a well-known email marketing service that can also be used as a customer relationship management system. With a basic and easy-to-use dashboard, marketing automation, sales funnels, reporting, and a useful drag-and-drop tool for creating emails, it&#8217;s ideal for small firms.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Constant Contact also has a large marketplace where you can save contacts, maintain client information, and add 3rd-party integrations (including eCommerce integrations). The large number of integrations makes it simple to create the ideal platform for your organization.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Key features:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email scheduling<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">List segmentation and cleaning made simple<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lead nurturing is easier with its marketing automation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create beautiful emails with a drag-and-drop builder<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Over 100+ email templates available<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrating with eCommerce platforms is simple<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Grow your email list by running ads on Facebook and Instagram<\/span><\/li>\n<\/ul>\n<h2>7. <a href=\"https:\/\/salesflare.com\/\"><span style=\"font-weight: 400;\">Salesflare<\/span><\/a><\/h2>\n<p><span style=\"font-weight: 400;\">Another popular CRM to consider is Salesflare, whose tagline sums it up perfectly: \u201cless work, more sales.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is because Salesflare is a customer relationship management system (CRM) that integrates with all of your favorite marketing tools. Even if you have limited data, to begin with, you can get started with only a few clicks and create more sales.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This tool collects contact details for your leads from social accounts, letterheads, and other publicly available sources. Furthermore, all of your meetings and phone calls are regularly stored, so you won&#8217;t have to worry about forgetting to enter boring data.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Key features:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact data is captured and automatically added from public sources<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To keep you sorted, meetings and phone calls are logged and filed<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Files sent to customers are categorized and monitored automatically<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">An easy-to-read dashboard is used to track sales prospects<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You&#8217;ll get notifications informing you who texted you and which channel they used<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To make sure you remain productive, to-do lists are created automatically<\/span><\/li>\n<\/ul>\n<h2>8. <a href=\"https:\/\/www.zoho.com\/\"><span style=\"font-weight: 400;\">Zoho<\/span><\/a><\/h2>\n<p><span style=\"font-weight: 400;\">Zoho is a <\/span><a href=\"https:\/\/www.m2sys.com\/blog\/guest-blog-posts\/why-manufacturers-need-to-adopt-cloud-based-software\/\"><span style=\"font-weight: 400;\">cloud-based software<\/span><\/a><span style=\"font-weight: 400;\"> plan that covers everything you need to manage your small business efficiently. With SaaS apps and online productivity tools, you&#8217;ll gain a formidable collection of marketing and sales features.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Small businesses can use this simple CRM software to handle contacts, develop their brand, track sales, and offer customer assistance, among other things.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can connect Zoho CRM with your existing marketing tools, acquire leads via social media, segment visitors, and provide support through built-in live chat.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Key features:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact management across many channels (phone, email, live chat, and social media)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For developing intelligent dashboards and forecasting business trends, an AI voice assistant is used<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sales lead management (including lead scoring) allows you to prioritize leads and convert them more quickly<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You&#8217;ll get detailed analytics reports to help you make data-driven decisions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mobile apps to keep everyone in the loop, even while they&#8217;re on the go<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Website surveillance and support tickets are managed by IT management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Built-in security features to keep your data safe<\/span><\/li>\n<\/ul>\n<h2>9. <a href=\"https:\/\/www.salesforce.com\/\"><span style=\"font-weight: 400;\">Salesforce<\/span><\/a><\/h2>\n<p><span style=\"font-weight: 400;\">Salesforce is a CRM monster and one of the top CRM systems for small enterprises. Salesforce can be used to drive leads through a tailored customer journey and to increase sales through email, SMS messaging, social media, and digital advertising.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Salesforce offers a wealth of useful features and services for everything you could possibly need, including sales, branding, eCommerce, customer support and interaction, team productivity, and so much more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Key features:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Onboarding assistance<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personalized dashboards and reports<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Emails and meetings are automatically tracked<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Support through social networks and email<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Security at the industry level and ongoing support<\/span><\/li>\n<\/ul>\n<h2>10. <a href=\"https:\/\/www.pipedrive.com\/\"><span style=\"font-weight: 400;\">Pipedrive<\/span><\/a><\/h2>\n<p><span style=\"font-weight: 400;\">Pipedrive is an incredibly easy-to-use CRM software that is designed to be quick and easy to use. You can obtain an overview of your complete sales process and stay in control of it with their pipeline management feature.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You&#8217;ll get email connectivity, sales tracking, and forecasting, and mobile apps so you can access your CRM from anywhere, adding to pipeline management with a clear, visual design.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pipedrive doesn&#8217;t have any segmentation options, but it&#8217;s straightforward enough to make recognizing prospects and retaining relationships a breeze.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Key features:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email notifications and mobile alerts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integration made easy with Google Apps, Trello, Zapier, and other services<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">API for seamless software integration<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email templates<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mobile apps for iOS and Android<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Trend analysis and sales forecasting<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep your data safe with backups and encryption<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customers walk through the sales funnel by drag &amp; drop tasks<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">Wrapping up<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">With that, we\u2019ve reached the end of our list! These are the top ten CRMs for small businesses. We hope you found this article useful and it helped you in some way to find the best CRM for your business.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>First things first, what exactly is a CRM? What are the benefits of using a CRM for your small business?<\/p>\n","protected":false},"author":398,"featured_media":16760,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","_lmt_disableupdate":"no","_lmt_disable":"no","twitterCardType":"","cardImageID":0,"cardImage":"","cardTitle":"","cardDesc":"","cardImageAlt":"","cardPlayer":"","cardPlayerWidth":0,"cardPlayerHeight":0,"cardPlayerStream":"","cardPlayerCodec":"","footnotes":""},"categories":[90],"tags":[],"class_list":["post-16759","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guest-blog-posts"],"acf":{"_how_to_content":null,"_faq_content":null,"_structured_meta_data":null,"_tl_dr_content":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.6.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>10 Best CRM for Small Business Owners - Digital Transformation of Government Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.m2sys.com\/blog\/guest-blog-posts\/10-best-crm-for-small-business-owners\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"10 Best CRM for Small Business Owners - Digital Transformation of Government Services\" \/>\n<meta property=\"og:description\" content=\"First things first, what exactly is a CRM? 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